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Leave message, without answering machine

Rupesh Samant
9 January 2004

The Bharat Sanchar Nigam Limited (BSNL) has launched array of services to its customers in Maharashtra and Goa circle.

From this morning onwards, the BSNL customers can do away with the answering machine instruments. Instead, this facility can be installed in their instrument with no additional cost. The subscribers can use answering machine service from their basic phone without connecting any additional answering machine equipment.

``The messages retrieval would be charged as per normal call rate,'' stated Mr R N Bharadwaj, chief general manager, Maharashtra circle. The call can be sent to answering machine either on busy or no reply of the phone.

In yet another additional facility, the subscribers can send SMS from the landline to any mobile. The SMS can be sent by dialing 1501 from a landline. ``It's like a pager service where you can keep a message with the operator,'' stated Mr Bharadwaj who briefed press along with general manager, telecommunication, Mr N Chenchaiah. This service is already launched in Pune city.

Competing with the other mobile service providers, the BSNL also launched its mobile galleries. This gallary will be open till 5 p.m.

According to Mr Bharadwaj, the BSNL is toying up with the idea to sign memorandum of understanding with MTNL. ``The MoU is important from the customers view point. This would streamline the procedure especially for those customers shifting between both the telephone service providers,'' he stated.

The Maharashtra circle is also expected to get broad band service. ``This service already exists in Calcutta and Bangalore. It's successfully launched there,'' stated Mr Bharadwaj. It will take at least 6 to 8 months for this service to reach other parts.

With this, the BSNL would be able to increase the kind of services provided to its customers. ``It will contribute to the volume of traffic and hence the revenue,'' stated Mr Bharadwaj.


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